I am on the hook for a loan I never signed

August 17, 2016 14:21 by Consumer Ed
Dear Consumer Ed: I have been placed as a co-signer on a student loan for my grandson. I never signed for this loan. When I contacted the loan provider they told me that I “e-signed” for this loan. I don’t know what information was provided to verify my identity, but now I am on t... [More]

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Dealer will not provide vehicle title for used car I bought

July 29, 2016 15:03 by Consumer Ed
Dear Consumer Ed: I bought a used car 3 and a half months ago from a major car dealership, and I still don’t have a tag. I got an extension from the tag office in May, but when I went back to the office in June when the tag expired, they told me the dealership still didn’t have the titl... [More]

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Using an unlicensed HVAC contractor can void your warranty

July 18, 2016 14:50 by Consumer Ed
Dear Consumer Ed: I bought a new HVAC system last year, which I had a handyman install.  I recently had a problem with it, which should have been covered under my three-year warranty. When I contacted the manufacturer, they told me the warranty was void.  Now I am facing an $800 repair. W... [More]

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